1. Introduction
Rayzee Signature Hairs (“we,” “our,” or “us”) operates the website https://rayzeesignaturehairsng.com (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from us.
2. Information We Collect
Personal Information
We may collect the following personal information:
- Name and contact information (email address, phone number)
- Billing and shipping addresses
- Payment information (processed securely through third-party payment processors)
- Order history and preferences
- Account credentials (if you create an account)
Automatically Collected Information
- IP address and browser information
- Device and operating system details
- Website usage data and browsing behavior
- Cookies and similar tracking technologies
- Location data (with your consent)
3. How We Use Your Information
We use collected information for:
- Processing and fulfilling orders
- Payment processing and fraud prevention
- Customer service and support
- Marketing communications (with your consent)
- Website improvement and analytics
- Legal compliance and business operations
- Personalized shopping experience
4. Information Sharing and Disclosure
We may share your information with:
- Payment Processors: Stripe, PayPal, or other secure payment gateways
- Shipping Partners: DHL, UPS, local courier services for order delivery
- Service Providers: Email marketing platforms, analytics tools, customer support systems
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In case of merger, acquisition, or sale of business assets
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
5. Cookies and Tracking Technologies
We use cookies to:
- Maintain your shopping cart
- Remember your preferences
- Analyze website performance
- Provide personalized content
- Enable social media features
You can control cookies through your browser settings, though some website features may not function properly if disabled.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- SSL encryption for data transmission
- Secure payment processing
- Regular security assessments
- Access controls and authentication
- Data backup and recovery procedures
7. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent for data processing
- Request data portability
To exercise these rights, contact us at [your contact email].
8. Data Retention
We retain your information for:
- Order records: 7 years for accounting purposes
- Marketing data: Until you unsubscribe or request deletion
- Website analytics: 26 months (Google Analytics standard)
- Account information: Until account deletion is requested
9. International Data Transfers
Your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place for such transfers.
10. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
13. Contact Information
For questions about this Privacy Policy or our data practices, contact us:
Rayzee Signature Hairs
Benin City, Edo State, Nigeria
Email: rayzeesignaturehairsng@gmail.com
Phone: +234 705 862 1575
Website: https://rayzeesignaturehairsng.com
Note: This privacy policy covers standard ecommerce practices. You should have this reviewed by a legal professional familiar with Nigerian data protection laws and international regulations (especially if you serve customers in the EU or other jurisdictions with strict privacy laws) to ensure full compliance.