Custume
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Frequently asked questions
Rayzeesignaturehairs accepts the following forms of payment for online purchases:
Visa
MasterCard
Paypal
Please note, at this time we do not offer instalment payments, or gift cards.
When placing an order, your billing address must match the information linked to your payment method. If your payment is declined, please contact your bank or financial institution for assistance.
Visa
MasterCard
Paypal
Please note, at this time we do not offer instalment payments, or gift cards.
When placing an order, your billing address must match the information linked to your payment method. If your payment is declined, please contact your bank or financial institution for assistance.
At this time, we only accept one form of payment per order in one transaction. Split payments are not available.
Orders for items available for immediate purchase cannot be cancelled or modified once they have been placed. If you would like to return your item, please refer to our returns and exchange section.
Pre-orders and back-orders that have not yet shipped can be cancelled by contacting us.
Made to Order and personalized items, including DIY orders, cannot be cancelled or modified.
These items are considered final sale and cannot be returned.
Pre-orders and back-orders that have not yet shipped can be cancelled by contacting us.
Made to Order and personalized items, including DIY orders, cannot be cancelled or modified.
These items are considered final sale and cannot be returned.
For items available for immediate purchase, you may select from the following shipping services:
Domestic Shipping: 5 – 10 business days
International Shipping: 10 – 16 business days
Order by 1 pm AEST on a business day.
Delivery between 9 am - 6 pm, Monday to Friday, excludiing holidays.
Collect in Store
FREE
Store Collection Period: 14 days.
Domestic Shipping: 5 – 10 business days
International Shipping: 10 – 16 business days
Order by 1 pm AEST on a business day.
Delivery between 9 am - 6 pm, Monday to Friday, excludiing holidays.
Collect in Store
FREE
Store Collection Period: 14 days.
At this time we can only ship to one address per order. To ship to multiple addresses, please place a separate order for each location.
Once your item(s) have shipped you will receive a confirmation email where you will find a link to track your order.
In order to check the status of your shipment just click on the link.
You can also find a tracking link in Orders section of My Account.
If there is a delay, we will send you a notification via sms.
You will receive an email confirmation once your order has been delivered.
If you need further assistance tracking your package, Contact us.
In order to check the status of your shipment just click on the link.
You can also find a tracking link in Orders section of My Account.
If there is a delay, we will send you a notification via sms.
You will receive an email confirmation once your order has been delivered.
If you need further assistance tracking your package, Contact us.
Please note, shipping and delivery information for orders purchased through PayPal may not be modified once the order has been submitted.
For other payment methods, contact us if you wish to amend the address.
For other payment methods, contact us if you wish to amend the address.
Rayzeesignaturehairsng provides after sales services for products purchased from Rayzeesignaturehairsng.com, Rayzeesignaturehairsng stores.
If you need assistance or service, you may:
• Visit the Rayzeesignaturehairsng authorised retailers where the product was purchased or any Rayzeesignaturehairsng store.
• Contact Rayzeesignaturehairsng Client Services.
If you need assistance or service, you may:
• Visit the Rayzeesignaturehairsng authorised retailers where the product was purchased or any Rayzeesignaturehairsng store.
• Contact Rayzeesignaturehairsng Client Services.
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